Privacy Policy

1. Information on the Collection of Personal Data and Contact Details of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how we process your personal data when you use our website. Personal data refers to all data that can be used to personally identify you.

1.2 The data controller responsible for data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is SAVIERE.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries sent to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.

2. Data Collection When Visiting Our Website

If you use our website for informational purposes only, meaning without registering or providing us with any information, we only collect the data that your browser transmits to our server (server log files). When you access our website, we collect the following data, which is technically necessary for displaying the website:

  • The website visited
  • Date and time of access
  • Amount of data transferred (in bytes)
  • Source/referrer from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

Processing is carried out in accordance with Article 6(1)(f) of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used for any other purpose. However, we reserve the right to review the server log files retrospectively if there are concrete indications of illegal use.

3. Cookies

In order to make your visit to our website more attractive and to enable the use of certain features, we use so-called “cookies” on various pages. These are small text files that are stored on your device. Some cookies are deleted at the end of your browser session (session cookies). Other cookies remain stored on your device and allow us or our partners (third-party cookies) to recognize your browser during your next visit (persistent cookies).

Cookies can, in some cases, simplify the ordering process (for example, by saving the contents of a virtual shopping cart). If cookies also process personal data, this is done in accordance with Article 6(1)(b) of the GDPR for the performance of a contract, or Article 6(1)(f) of the GDPR based on our legitimate interest in ensuring optimal website functionality.

We may work with advertising partners who also place cookies on your device. You will be informed about the use of such third-party cookies in the following sections.

You can configure your browser to inform you about the use of cookies and allow them only on a case-by-case basis or generally exclude them. The methods vary depending on the browser. You can find instructions for the most common browsers here:

Please note that disabling cookies may limit the functionality of our website.

4. Contact

When you contact us (via contact form or email), personal data is collected. The type of data collected can be seen in the respective contact form. This data is used exclusively to respond to your inquiry.

The legal basis for processing is our legitimate interest pursuant to Article 6(1)(f) of the GDPR. If your inquiry aims at concluding a contract, the additional legal basis is Article 6(1)(b) of the GDPR.

Your data will be deleted after your request has been fully processed, provided that there are no statutory retention obligations.

5. Data Processing When Opening a Customer Account and for Contract Fulfillment

In accordance with Article 6(1)(b) of the GDPR, personal data is collected when you provide it to us for the purpose of performing a contract or when opening a customer account. The data collected is visible in the respective forms.

You may request the deletion of your customer account at any time. Your data will only be used for contractual purposes.

After full completion of the contract or deletion of your account, your data will be blocked and deleted after the expiration of statutory tax and commercial retention periods, unless you have expressly consented to further use.

6. Use of Your Data for Direct Advertising Purposes

6.1 Subscription to Our Newsletter
By subscribing to our newsletter, you agree to receive regular information by email about our offers. Only your email address is required. Registration takes place using a double opt-in procedure. You will receive a confirmation email in which you must click a link to confirm your subscription.

By activating this link, you consent to the use of your data in accordance with Article 6(1)(a) of the GDPR. We also store your IP address and the date and time of registration to prevent misuse.

You may unsubscribe at any time using the link provided in the newsletter or by contacting us directly. Your email address will then be removed from our mailing list, unless you have expressly consented to another lawful use.

7. Data Processing for Order Fulfillment

7.1 The personal data collected is transmitted to shipping carriers where necessary for delivery, and to payment service providers for payment processing, in accordance with Article 6(1)(b) of the GDPR.

7.2 Use of Payment Service Providers

Credit Card
The card numbers you provide are used to process your payments and prevent fraud. Detailed information is available in the privacy policies of your card issuer. The card details you provide to SAVIERE are encrypted and stored on secure servers.

PayPal
If you pay via PayPal, your data will be transmitted to:
PayPal (Europe) S.à r.l. et Cie, S.C.A.,
22–24 Boulevard Royal, L-2449 Luxembourg.

The transmission is carried out in accordance with Article 6(1)(b) of the GDPR. PayPal may perform a creditworthiness check based on its legitimate interest (Article 6(1)(f) of the GDPR). The results (scores) may include data based on statistical methods, including address data.

For more information, please consult PayPal’s privacy policy:
https://www.paypal.com/webapps/mpp/ua/privacy-full

You may object to the processing at any time; however, PayPal may continue processing if it is necessary for contractual performance.

8. Review Reminder Contact

We use your email address as a one-time reminder to request a review of your order, provided that you have explicitly consented during or after your purchase, in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time by contacting the data controller.

9. Use of Social Media: Social Plugins

9.1 Facebook Plugins Using the Shariff Solution

Additional customs clearance fees and/or import duties are not included in the price and remain the responsibility of the customer.
Our website uses social plugins (“plugins”) from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”).

To better protect your data while visiting our website, these buttons are not embedded as real plugins, but only as HTML links. This prevents a direct connection with Facebook’s servers when viewing pages containing such buttons. When you click the button, a new browser window opens to Facebook where you can interact with the plugin after logging in.

Facebook Inc. is certified under the EU–US Privacy Shield, ensuring a data protection level compliant with European standards.
More information: https://www.facebook.com/policy.php

9.2 Google+ Plugins Using the Shariff Solution

Our website uses social plugins from Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

As with Facebook, the buttons are embedded only as HTML links, preventing automatic data transmission. Clicking opens a new window to Google+ where you can interact after authentication.

Google LLC is certified under the Privacy Shield.
Details: https://www.google.com/policies/privacy/

9.3 Instagram Plugins Using the Shariff Solution

Our website uses social plugins from Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA.

The buttons are embedded via HTML links, preventing direct server connections. Clicking opens a new window to Instagram where interaction occurs after login.

Instagram LLC is certified under the Privacy Shield.
More info: https://help.instagram.com/155833707900388/

10. Online Marketing

10.1 DoubleClick by Google

This website uses DoubleClick by Google, a marketing tool operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. It is used to display relevant ads and avoid repetition. Processing is based on our legitimate interest (Article 6(1)(f) GDPR).

DoubleClick tracks conversions using cookie IDs. These cookies do not contain personal data. Google may link visits to your Google account if you are logged in. You can opt out at:
www.googleadservices.com or www.aboutads.info

DoubleClick privacy policy: https://www.google.com/policies/privacy/

10.2 Google AdWords Conversion Tracking

We use Google AdWords and conversion tracking to measure advertising effectiveness. A cookie is placed when a user clicks an ad. These cookies expire after 30 days and cannot personally identify users.

Data is used for anonymous statistical analysis. You can disable cookies in your browser settings.
More info: https://www.google.com/policies/privacy/

11. Web Analytics Services: Google Analytics

This website uses Google Analytics with the "_anonymizeIp()" function to ensure IP anonymization. Processing is based on our legitimate interest (Article 6(1)(f) GDPR). Google processes the data on our behalf to generate reports.

You can prevent tracking by adjusting your browser or installing the opt-out tool:
https://tools.google.com/dlpage/gaoptout

Analytics is also used with anonymous user IDs for cross-device analysis.

12. Remarketing: Facebook Pixel and Google AdWords

We use Facebook Pixel with explicit consent (Article 6(1)(a) GDPR) to analyze user behavior after clicking our ads. Data is anonymous to us but stored by Facebook.

Facebook may link this data to your profile. Cookies are used. You can opt out via:
www.aboutads.info/choices

We also use Google AdWords remarketing. Cookies are placed to show targeted ads based on your visits. Personal data is only linked if you have given consent to Google.

More info: https://www.google.com/policies/technologies/ads/

13. Rights of Data Subjects

Under the GDPR, you have the following rights:

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restriction (Art. 18)
  • Right to data portability (Art. 20)
  • Right to withdraw consent (Art. 7(3))
  • Right to lodge a complaint (Art. 77)

13.2 Right to Object (Art. 21 GDPR)

You may object at any time to processing based on legitimate interest, unless compelling legitimate grounds exist. Objection to direct marketing is absolute.

14. Retention Period of Personal Data

Personal data is stored in accordance with statutory retention periods. After expiration, data is deleted unless contractual obligations or legitimate interests require further storage.